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50a Ayr St, Doncaster, VIC, 3108
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Loving Glow Aesthetics logo for Nurse Ling's medical-led skin clinic in Doncaster, specialising in natural facial rejuvenation and volume restoration.

Privacy Policy

Last Updated: 20 January 2026

At Loving Glow Aesthetics, we are committed to protecting your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Health Records Act 2001 (Vic).

1. Information We Collect

  • Contact Details: Name, email, phone number, and address.
  • Health Information: Medical history, skin conditions, and allergies (collected via intake forms).
  • Clinical Records: Treatment notes and “Before & After” photographs, for internal purpose only.
  • Website Data: Cookies and IP addresses to improve your browsing experience.

2. How We Use Your Data

We use your information to:

  • Assess your suitability for medical aesthetic treatments.
  • Manage bookings and process payments.
  • Send appointment reminders and (optional) marketing updates.
  • Maintain clinical records required by law and insurance.

3. Data Sharing & Security

  • No Selling: We never sell or rent your data to third parties.
  • Third Parties: Data is shared only with essential service providers (e.g., booking software, payment processors).
  • Safety: We use encrypted, password-protected systems to store your medical records.

4. Your Rights

You may access, update, or request the deletion of your personal data at any time by contacting us at info@lovingglowaesthetics.com.au.

Terms of Use

Last Updated: 20 January 2026

By accessing this website or booking a service with Loving Glow Aesthetics, you agree to the following terms:

1. Booking & Cancellation Policy

  • Deposits: A $50 deposit is required to secure all appointments. This is non-refundable but will be deducted from your treatment cost.

  • Cancellations: We require at least 48 hours’ notice to reschedule or cancel. Cancellations made within 48 hours, or “no-shows,” will result in the forfeiture of your deposit.

  • Reschedule: A maximum of two (2) reschedules is allowed per appointment; further changes will require a new booking

2. Treatment Outcomes & Safety

  • Consultations: A consultation is mandatory before any medical treatment. We reserve the right to refuse treatment if it is deemed unsafe or unsuitable for the client.

  • Variability: Results of aesthetic treatments vary from person to person. No guarantees are made regarding specific outcomes.

  • Medical Disclosure: You agree to provide accurate medical history. We are not liable for complications arising from undisclosed medical conditions.

3. Website Content

  • All content on this site is for informational purposes and does not constitute medical advice.

  • All images and text are the intellectual property of Loving Glow Aesthetics and may not be used without permission.

4. Refunds

  • We do not offer refunds on services rendered. If you have concerns about your treatment, please contact the clinic within 7 days for a follow-up assessment.

Disclaimer Policy

Last Updated: 20 January 2026

The information provided by Loving Glow Aesthetics (“we,” “our,” or “us”) on lovingglowaesthetics.com.au is for general informational and educational purposes only.

By using this website, you acknowledge and agree to the following:

1. Not Medical Advice

The content on this website, including text, graphics, images, and social media posts, does not constitute medical advice, diagnosis, or treatment. It is not intended to be a substitute for a professional consultation with a qualified healthcare provider.

Always seek the advice of Registered Nurse Yan Ling (NMW0001111835) or another qualified health provider with any questions you may have regarding a medical condition or treatment plan. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

2. Individual Results May Vary

Aesthetic and skin treatments are medical procedures. Results depend on individual circumstances and can vary significantly based on factors including:

  • Age, skin type, and genetics.

  • Medical history and hormonal balance.

  • Lifestyle factors (e.g., sun exposure, smoking, and sleep).

  • Nutritional intake and hydration.

“Before and After” gallery images represent the results achieved by specific patients and are not a guarantee that you will achieve the same outcome.

3. Clinical Risks and Complications

All medical aesthetic procedures (including injectables, skin needling, and laser treatments) carry inherent risks and potential complications. These risks will be discussed in detail during your mandatory face-to-face consultation. No treatment will be performed until a full medical assessment is completed and informed consent is obtained.

4. Professional Credentials

Treatments at Loving Glow Aesthetics are performed or supervised by Registered Nurse Yan Ling (NMW0001111835). All practitioners operate within the scope of practice defined by the Australian Health Practitioner Regulation Agency (AHPRA).

5. Accuracy of Information

While we strive to keep the information on this website up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information, products, or services contained on the website. Any reliance you place on such information is strictly at your own risk.

6. External Links

Through this website, you may be able to link to other websites which are not under the control of Loving Glow Aesthetics. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.